> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aihubmix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Balance and billing

> Add credits, confirm payment, configure auto-recharge and balance alerts, and understand organization funds and payments made while switching accounts.

Open **Credits** in the console to review funds and transactions. You manage your personal account; organization administrators manage enterprise payments, payment methods, and billing.

<h2 id="add-credits">
  Add credits and confirm payment
</h2>

1. Check the account and open Credits.
2. Choose an amount and available payment method, then follow the payment instructions.
3. Return to the console and check the transaction status and balance.

Available methods, minimum amounts, and other restrictions are shown during payment. If a transaction is pending or its outcome is unclear, check the original order before paying again.

<h2 id="auto-recharge">
  Auto-recharge and balance alerts
</h2>

To replenish credits automatically, configure the trigger, recharge amount, and an available payment method in auto-recharge. Save and check its status.

For reminders only, open [low-balance notification settings](https://console.aihubmix.com/notifications?panel=balance), enter a threshold and email address, and save. A balance alert does not charge you or add credits.

<h2 id="organization-funds">
  Organization funds
</h2>

Organization requests use a shared balance. Members and workspaces do not have separate wallets. Personal and organization balances are separate; personal credits cannot be transferred directly to an organization.

Switching accounts during payment does not change the original order's account. Return to the account that started the payment to confirm the credit. The currently selected account's balance alone does not indicate whether that payment succeeded.

<h2 id="transactions">
  Transactions and payment issues
</h2>

Use the transaction or billing entry to check amounts, dates, and statuses, and use available invoice options as needed. For request spending, see [usage analytics](/en/console/usage) and [request logs](/en/console/request-logs).

If payment fails, read the reason before retrying or choosing another method. If you paid but the credit is unconfirmed, keep the order details and [contact support](/en/FAQs/Feedback). Do not send full card numbers or credentials.

Last updated: 2026-10-13


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